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STORE FAQs

Preguntas

 

What PAYMENT METHODS are available?
We accept Visa, Mastercard, American Express and Discover. We are currently unable to accept personal checks or CODs.

What SECURITY is provided for my personal and credit card information?
All order information is encrypted through an SSL (secure socket layer) before being transmitted over the internet. Once we verify and authorize your credit card information, it is immediately deleted and NEVER stored on our servers. Your personal information is stored on a secure server through Authorize.net.

How do I CONTACT SOMEONE with my questions or comments about this Store?
Please click on "Contact" link below to reach the Online Store Customer Service.

Is a HANDLING FEE charged?
Whether the order is $5 or $25, the costs associated with handling that order are nearly the same. Rather than requiring a minimum order amount, a $2.50 handling fee is added to all orders under $25 to help defray the costs of picking and packing the order. For all purchases $25 and above, there is never a handling fee.

Is SALES TAX charged?
Sales tax will be applied to all orders billed to or shipped to an Florida address.

How do I know my ORDER was SUBMITTED?
After Checkout, your Order Number and Order Confirmation Number will be displayed to verify receipt of your order. We recommend printing this screen for your records. An Order Confirmation e-mail is also sent when an order is entered and an e-mail address is supplied to us in the Checkout process. If in doubt, contact us (click on "Contact").